Reference

How psg889 Handles Your Personal Information

Your account with us carries real data — wallet details, session activity, and payment records tied to DANA, OVO, and GoPay. This page explains exactly what we collect, why we collect it, and what you can do about it.

Account Data ProtectionDANA · OVO · GoPay ContextYour Right to AccessRetention TransparencyContact Path Included
psg889 How psg889 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you have a question about your personal data, want to request a correction, or need to know what information we hold on your account, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account details so we can locate your records quickly.

Live Chat Start a chat from the lobby — available directly inside your account dashboard. Mention your privacy request in the opening message so the right team picks it up.
Email Support Send your data request or privacy question to our support address. Include your registered email and wallet type — DANA, OVO, or GoPay — so we can match your account.
Account Help Centre Log in and navigate to Account Settings, then select Help. From there you can submit a formal data access or deletion request tied directly to your account record.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply consistent data handling practices across every account on the platform. Here is what that looks like in practice — from the moment you deposit via GoPay to the point where your session data ages out of our active records.

Encryption in Transit

All data moving between your device and our servers is encrypted. This covers login sessions, wallet confirmations for DANA and OVO, and any account update you submit from mobile or desktop.

Retention and Deletion

We keep your account data for as long as your account is active and for a period after closure as required by applicable rules. You can request deletion of non-essential data by contacting support through your account settings.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can block non-essential cookies in your browser without losing access to your account or payment functions.

Data Access Requests

You have the right to ask what personal data we hold about you. Submit a request via the Help Centre inside your account, and we will respond with a summary of your stored information within a reasonable timeframe.

Common Questions About Your Data on psg889

These are the questions we hear most often about how personal information is handled on the platform. If your question is not covered here, reach out through live chat or the account Help Centre.

We collect your registration details, device information, IP address, and transaction records. Payment data linked to DANA, OVO, or GoPay is processed by those providers under their own privacy terms.

We do not sell your data. We share only what is necessary with payment processors like DANA, OVO, and GoPay to complete your transactions, and with service providers who help us operate the platform securely.

Your data is retained while your account is active and for a period after closure as required by applicable rules. You can request deletion of non-essential records through the Help Centre in your account settings.

Yes. Log in, go to Account Settings, and submit a data access request through the Help Centre. We will compile and share a summary of your stored personal information within a reasonable timeframe.

You can update most account details directly in your profile settings. For corrections that require manual review — such as registered name or wallet details — contact support via live chat or email with your account information.

After account closure, we retain data for the period required under applicable rules, then delete or anonymise it. Non-essential data can be removed sooner on request via the Help Centre before or after closure.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.